Introduction of tourism Industry

Introduction

This section gives an introduction to the tourism industry and how food and beverage
services form an integral part of this industry. You will also learn the different types of
restaurants, your role as a food and beverage server, the importance of communication,
and the relation between different departments which you have to deal with. Please
make sure that you look carefully at everything covered in the module.

Tourism Industry

The tourism industry includes a diverse range of infrastructure and services that cater to
tourist needs, both foreign & domestic such as hotels, tours, museum, local guides, leisure
facilities, specialist restaurants, sporting facilities, publication of maps etc. It is a wide field
that covers many activities

Tourism

Tourism involves people moving from the place where they normally live to another

place to visit, either for personal reasons or business. If they stay at least one night, they

are called tourists.

Tourists can travel for leisure - holidays or visiting friends and relatives, or

Tourists can travel for business – meetings, conferences, consulting work, etc.

Tourists need at a place to sleep and eat when they are away from home. The hospitality

industry provides these requirements for them. There are many other ways in which

travellers can be catered for, e.g. hospitality (hotels, bars and restaurants), tours of the

country/area, special activities, conference facilities and much more.

Impact of tourism:

A change in economy and described as impact of tourism.Generally, they fall into two categories. They are positive impacts and negative impacts.

Some of positive impacts are:

 • Job creation: Tourism creates job directly and indirectly.

For example, direct jobs in the hotels and indirect jobs in the agriculture due to increase in demand and consumption. it is also known as “multiplier effect”

• Increase in foreign exchange: Tourists spend foreign currency on service product.

Protection and preservation of the natural environment :
Due to increase in demand for local attraction, people become much more aware of the importance of natural environment that leads to protection and preservation. For example mountains, lakes,monuments etc.
Infrastructure development:
Tourism can help in maintaining and building of infrastructures such as new roads, airports. For example, tourism development in rural areas.

Some of negative impacts are:

Degradation of natural resources: 

High demand for natural resources can deplete the resources such as water, beaches, mountains, flora and fauna.

 Pollution: Due to increase in demand, if not well planned, tourism can contribute to air pollution,

water pollution, noise and visual pollution.

 Waste increase : Tourism directly increases the consumption of service and products which increases the waste.

• Socio-cultural changes: Changes in the socio-cultural norms occur when locals interact with a different culture. For example saying “hello” instead of “Namaste”. Also changes in dress code, for

 example copying other codes and no longer giving significance to the local dress code.

To Be Continued"

Thanks Rafi Meethal