Types of Restaurants:
Casual Dining Restaurants:
A casual dining restaurant is a restaurant that serves moderately-priced food in a
casual atmosphere. Except for buffet- style restaurants, casual dining restaurants
typically provide table service. Casual dining comprises of a market segment
between fast food establishments and fine dining restaurants.
Family Style Restaurants:
Family style restaurant are restaurants with a fixed menu and fixed price, usually with
diners seated at a communal table such as on bench seats. Often these restaurants
provide children play area.
Specialty Restaurants:
They range from quick service to upscale. Their menus usually include ethnic dishes
and/or authentic ethnic foods. They specialize in a particular multicultural cuisine not
specifically accommodated by any other listed categories. Example: Asian Cuisine,
Staffing and Management:
Focus of recruiting service personnel and management staff should be effective delivery
of services and proper management on daily basis, plus long-term goals of the restaurant.
Usually, restaurant staffing depends on size, covers, style, and type of the food and
extent of the operation. But remember, the key for effective management and service
delivery is teamwork. Following diagram shows a structure of medium size casual dining
restaurant.
Note: Not every station waiter will have a trainee, but there are usually one or two
helping in the restaurant and learning service skills – just like you
To Be Continued
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